Careers: Operations

Why join Operations?

Bleacher Report is an external-facing business — millions of users interact with our content and products every single day.

Operations, on the other hand, is inherently internal-facing. We focus on ensuring our teams are communicating effectively and working efficiently, so that the content and products they create remain first-class. We are constantly looking for talented, driven people to help us in our continual goal of setting our business up for future success.

Director, Business Strategy & Operations

About Bleacher Report:

Bleacher Report is the voice of today’s sports fan. As the digital leader in sports content, B/R produces some of the most unique, timely and in-depth content catering to sports fans across the globe. Our products, including the 5-star rated B/R app, provide users with the most comprehensive coverage of their favorite teams and sports in real time. Our Facebook, Twitter, and Instagram feeds keep our followers up to date with all the latest viral content and trends across the sports world.

About the Business Strategy & Operations team:

The Business Strategy & Operations group plays a core role in maintaining/optimizing B/R’s existing businesses (including content creation, programming/distribution, and supporting our ad-driven revenue products) and exploring, building, or piloting new ones. The team will play a key role in external-focused initiatives (understanding market trends and competitive shifts, identifying opportunities for expansion or partnership, evaluating new business models, etc.) and internal-focused initiatives (goal setting, company communication, etc.).

Overview: 

Partner with senior leadership (strategy, operations, BD, content, revenue, product/engineering, etc.) on a variety of strategic projects. Help define and measure progress towards business goals for specific initiatives, and work with senior leadership across the organization to determine what is working (and where/how we should expand) vs. not working (and where/how we should scale back). Assist with – and lead elements of – annual strategic and budget planning processes, company- and team-level KPI setting processes, and more.

  • Ownership or support of strategic and/or operational initiatives 
    1. Company- and team-level KPI setting and creation of accountability for teams to drive towards those goals
    2. Strategic management offsite planning, facilitation, and optimization over time
    3. Market or competitive analyses, business model creation, etc.
    4. Ensuring strong company communication around key initiatives
    5. One-off operational projects in partnership with specific parts of the organization
  • New opportunities 
    1. Market or competitive analyses, business model creation, etc.
    2. Evaluation of new opportunities in partnership with senior leadership across the business (including new opportunities to be built, potential partnerships/acquisitions, and so on); measurement of success/failure of existing initiatives

Requirements:

  • College degree required. Masters degree (especially MBA) preferred
  • 6-8+ years work experience in strategy/operations, consulting, finance, tech, media, start-ups, or other related fields
  • Experience managing small teams directly and influencing large departments/teams indirectly
  • Experience building/overseeing business cases and simple financial models; ability to perform analysis on and uncover insights from data; ability to oversee projects of this nature but simultaneous willingness to roll up his/her sleeves and do the work him/herself
  • Ability to own a project independently start-to-finish AND communicate up, down, and across thoroughly throughout scope of project
  • Strong understanding of digital/mobile/social media space and of relevant sports media properties (B/R and others); proven interest in the direction the space is heading

Turner and its subsidiaries are Equal Opportunity Employers Minorities/Females/Protected Veterans/Disabled. Turner and its subsidiaries are E-Verify users.


IT Ops Engineer

About Us:

Bleacher Report is the social voice of sports – creating and collaborating on the culture of sports for the next generation of fans. Its vision for making sports bigger than games has led to unmatched engagement. Bleacher Report also provides an industry-leading fan experience on mobile devices through the highly addictive Bleacher Report app Follow the action at bleacherreport.com and through Instagram @BleacherReport.

Responsibilities:

Facilitating technical support throughout the organization; managing internet routers, switches, networking, and ISPs, managing our cloud-based IT services, hardware/software upgrades and licensing, and working alongside the operations team.

What You Will Be Doing:

  • Providing technical support across the company (in person and remotely)
  • Assists with completion of daily critical system checks and maintenance as defined
  • Resolves issues, prioritizing based on business impact and escalating when needed to senior
  • staff and / or third-party resources to ensure timely resolution
  • Installing and configuring computer hardware, software, systems, networks, printers/scanners
  • and related hardware where needed
  • Maintain inventory of equipment and other IT assets including all conference room equipment
  • and IT needs
  • Assist in the onboarding and offboarding experience including but not limited to configuring
  • equipment and orientation
  • Assist with security best practices and maintenance; Oversees end user compliance with
  • company policies and security standards
  • Vendor management and effectively manage IT budget including actual spend tracking
  • Create and maintain documentation on procedures, policies, and accounts
  • Assists with ongoing projects and other required tasks while evaluating problems and
  • identifying solutions and prioritizing to meet business needs
  • Maintain & monitor current systems while proactively proposing and implementing new
  • and/or long-term IT solutions
  • Provide exceptional and professional customer service and communication for all IT needs and
  • issues; Communicates clearly and provides timely updates to upper management on the status
  • of critical issues, such as system outages, and projects
  • Help with internal meetings and company events including occasional remote events and
  • events outside of normal business hours
  • Liaison to corporate IT departments

Qualifications:

  • Experience with administration of SaaS based tools like JAMF, Okta, Google G Suite, Slack,
  • Adobe Creative Cloud
  • Strong background with Mac OS X & iOS: configuration, management, security, etc.
  • Network and VPN troubleshooting
  • Team player
  • Self-starter, ability to work independently
  • Must have strong interpersonal, communication, time management, and organization skills; be
  • proactive; and have a great attention to detail
  • Must be able to work on multiple projects simultaneously and prioritize
  • Minimum 3-5 years of experience in IT, technical support, or help desk environment
  • Bachelor’s degree or equivalent industry experience

Bleacher Report is a division of Turner. Turner and its subsidiaries are Equal Opportunity Employers Minorities/Females/Protected Veterans/Disabled. Turner and its subsidiaries are E-Verify users.

Manager, BizOps & Strategy (B/R Football)

About Us

Bleacher Report is the social voice of sports – creating and collaborating on the culture of sports for the next generation of fans. Its vision for making sports bigger than games has led to unmatched engagement. Bleacher Report also provides an industry-leading fan experience on mobile devices through the highly addictive Bleacher Report app Follow the action at bleacherreport.com and through Instagram @BleacherReport.

The Position

The Manager, Biz Ops & Strategy plays a critical role in supporting strategic, operational, and organizational initiatives within B/R Football and B/R as a whole. As a business within the broader B/R portfolio, B/R Football operations span London to New York to San Francisco offices – this person will work with senior leadership and key stakeholders throughout the entire operations lifecycle: strategy, planning, execution, goal measurement, and ensuring accountability.

Responsibilities

  • Works closely with departmental and operational leaders to clarify and communicate strategic goals to managers and teams responsible for planning and execution. Coordinate and regularly attend planning meetings to support and ensure consistency of project planning, agenda setting, taking the lead on identifying clear action items, milestones, goals, deadlines and project owners/collaborators.

  • Partner closely with project/initiative owners to ensure all deliverables are understood, moving forward as expected, and on target for completion. He/she will keep all relevant stakeholders looped in on essential communication and ensure the right people are connected to each other.

  • Coordinate with leaders tasked with planning and execution to establish measurable team and individual goals that align with the company’s overall strategic objectives. Own and update all relevant B/R Football documentation.

  • Work alongside B/R Football budget owners and finance to provide budgetary perspective, consolidate asks, detail rationale and present materials to senior management.

  • Maintain regular touchpoints and interactions outside of B/R Football org to ensure processes and communication flows operate as they’re designed to, optimizing for efficiency as needed. Drive regular dialogue with the team in London, where they will play an important role in maintaining and developing those relationships alongside their goals and responsibilities to help B/R Football reach its overall goals. 

  • Foster and maintain a culture of accountability and forward progress, setting a positive example for other leaders to follow across the organization.

Requirements

  • 6+ years of related experience in project management, process management, operations or a demonstrable track record of leveraging similar skill sets in other areas

  • Exceptional written; verbal communication skills

  • Exceptional organization skills and ability to multitask

  • Strong business acumen; ability to read, analyze, and interpret information/trends related to all parts of the business

  • Outstanding relationship-building skills; able to motivate senior & junior staff

  • Proficient in basic computer modules, especially Google Drive, Apple Keynote, Microsoft Office

  • Basic understanding of world football

  • Bachelor’s degree within a relevant field

Bonus Points:

  • A skilled coach & supervisor, able to work w/many different people; remain calm under pressure

  • Strong willed; a good decision-maker & presenter

  • Master’s degree in a managerial field is an added advantage

Bleacher Report is a division of Turner. Turner and its subsidiaries are Equal Opportunity Employers Minorities/Females/Protected Veterans/Disabled. Turner and its subsidiaries are E-Verify users.

Receptionist

About Us:

Bleacher Report is the social voice of sports – creating and collaborating on the culture of sports for the next generation of fans. Our vision for making sports bigger than games has led to unmatched engagement on social media, where it consistently ranks as the No. 1 publisher. Bleacher Report also provides an industry- leading fan experience on mobile devices through our top-rated app. Find Bleacher Report on the web at www.bleacherreport.com and on Instagram/Facebook/Twitter @BleacherReport. Bleacher Report is a division of Turner Sports.

About The Role:

Hours are 8:00am - 5:00pm

  • Open and Close the office - office opens at 9:00a and closes at 5:00p

  • Oversee the front desk, making sure to keep area clean and organized

  • Register all guests through building lobby system 

  • Greet and accommodate guests, employees, and vendors

  • Responsible for answering the main phone line and all associated phone duties

  • Sign for deliveries and distribute mail and packages

  • Assist staff with shipping needs using company FedEx or messenger accounts

  • Responsible for assuring reception coverage during lunch breaks as well as other coverage as necessary

  • Coordinate the requesting and distributing of employee photo ID badges 

  • In office meeting and event support as needed 

  • Take on special projects as assigned 

  • Work in close coordination with the larger office operations and administrative team 

Requirements:

  • 1 year administrative experience 

  • Bachelor's degree or equivalent work experience

  • Must have strong communication and organization skills

  • Must be able to work on multiple projects simultaneously and prioritize

  • Must be comfortable sitting for long periods of time 

  • Ability to be responsive and collaborative 

  • Friendly, welcoming attitude 

  • Must have great attention to detail and be proactive

  • Proficiency with Google platforms a plus

Turner and its subsidiaries are Equal Opportunity Employers Minorities/Females/Protected Veterans/Disabled. Turner and its subsidiaries are E-Verify users.

Research Analyst

About Us

Bleacher Report is the social voice of sports – creating and collaborating on the culture of sports for the next generation of fans. Its vision for making sports bigger than games has led to unmatched engagement on social media, where it consistently ranks as the No. 1 publisher. Bleacher Report also provides an industry-leading fan experience on mobile devices through its top-rated app. In February 2018, Bleacher Report was rated the 3rd most innovative media company in the world by Fast Company. Find Bleacher Report on the web at www.bleacherreport.com and on Instagram/Facebook/Twitter @BleacherReport.

We are centrally located in San Francisco, New York and London. As of 2012, Bleacher Report is the online sports destination for Turner Sports, and as of 2018, it is part of AT&T (WarnerMedia).

About the Role

B/R is hiring a Research Analyst on the Sales Analytics & Research team, reporting to the Senior Research Manager or Director of Sales Analytics & Research.  The Research Analyst is responsible for supporting all stages of ad effectiveness and custom thought leadership research executions from inception to delivery.  Successful candidates will possess strong intellectual curiosity and a passion for achieving practical business goals.  Skills in problem solving and data analysis will also be critical.  This position will be based in the New York office.

Responsibilities

  • Provide support in all stages of ad effectiveness research, including feasibility, study design, field management, data analysis as well as drafting presentations and actionable insights. 

  • Support Sr. Research Manager in day-to-day management of brand survey lifts, creative/copy testing, attribution, sales impact, and other ad effectiveness study types. 

  • Work closely with Sales, Planners, Client Strategy and Account Teams to gather all necessary campaign details in order to assess ad effectiveness study feasibility, design, and cost.

  • Begin to mine, analyze, and deliver data and insights from campaign findings to help inform sales strategies.

  • Monitor and track research studies to ensure projects are executed and completed on time.

  • Assist Sales Analytics on an ad-hoc basis. 

  • Liaise with cross-functional teams, vendors, and clients. 

Requirements

  • 1-2 years of primary research (quantitative and qualitative) experience preferred.
  • 1-3 years of experience working in digital media preferred. 
  • Familiar with third-party research providers including, Millward Brown, Dynata, Nielsen, etc., is a plus.
  • Experience with statistical analysis preferred (i.e. prior exposure to SPSS, SQL, R, Tableau).
  • Excellent analytical, editorial, and communications skills.
  • Detail-oriented and strong time management skills.
  • College degree required.

Bleacher Report is a division of Turner. Turner and its subsidiaries are Equal Opportunity Employers Minorities/Females/Protected Veterans/Disabled. Turner and its subsidiaries are E-Verify users.


Senior Administrative Assistant

About Us:

Bleacher Report is the social voice of sports – creating and collaborating on the culture of sports for the next generation of fans. Its vision for making sports bigger than games has led to unmatched engagement on social media, where it consistently ranks as the No. 1 publisher. Bleacher Report also provides an industry-leading fan experience on mobile devices through its top-rated app. In February, 2018, Bleacher Report was rated the by Fast Company. Find Bleacher Report on the web at www.bleacherreport.com and on Instagram/Facebook/Twitter @BleacherReport. Bleacher Report is a division of Turner Sports.

About the Role:

Reporting to the Office Manager, the Administrative Assistant will provide various support services to the SF office staff and 6 executives. This person will be responsible for maintaining office appearance, supplies (including food/drink stocking), and will assist with the planning and execution of events.

Responsibilities include:

  • Admin Support for 6 Leadership Execs
    • Calendar management
    • Cordinating travel arrangements
    • Expense Management
    • Assist with varius meeting/event planning such as offsite, all hands, leadership meetings (booking conference rooms, group reservations, catering, and other logistics)
    • Wrk closely with Leadership execs’ direct reports (as well as their reports) to help them prioritize joint meetings, travel, and other miscellaneous administrative needs
    • Develping and maintaining network/relationship with assistants of other executives in Bleacher Report and Turner
  • Work in close coordination with the larger office operations and administrative team

Requirements:

  • 2-3 years experience in administrative assistant role
  • Bachelor's degree or equivalent work experience
  • Must have strong communication and organization skills
  • Must be able to work on multiple projects simultaneously and prioritize
  • Must have great attention to detail and be proactive
  • Sufficient at Microsoft Word, Microsoft Excel, and Google platforms
  • Expense management and budget accountability experience preferred.

 

Bleacher Report is a division of Turner. Turner and its subsidiaries are Equal Opportunity Employers Minorities/Females/Protected Veterans/Disabled. Turner and its subsidiaries are E-Verify users.

Senior Manager, Sales Analytics

About Us:

Bleacher Report is the social voice of sports – creating and collaborating on the culture of sports for the next generation of fans. Its vision for making sports bigger than games has led to unmatched engagement. Bleacher Report also provides an industry-leading fan experience on mobile devices through the highly addictive Bleacher Report app Follow the action at bleacherreport.com and through Instagram @BleacherReport.

About The Role:

Leads the sales analytics team with a focus on 1) building the B/R brand through data + research initiatives, 2) guiding the team in creating proactive and reactive data-backed narratives for key partners and 3) serving as a mentor who grows and strengthens the team 

Brand Material Development + Maintenance 

  • Leverage your deep understanding of developing data-backed narratives to assist in developing sales + marketing materials, with a focus on making them data-led 

  • Ensure that all sales + marketing materials are updated at a regular cadence  

  • Align with senior leadership to ideate on any helpful, proactive supplementary materials

Thought Leadership 

  • Serve as the project leader for a quarterly thought leadership project that leverages first-party data and third-party research studies 

  • Partner with the Senior Research Manager to ensure that studies are set up to optimally answer research objectives 

  • Leverage the analytics team to gather and analyze first-party data insights, serving as a key driver of strategic direction  

  • Build comprehensive, cohesive, clear presentations that combine first-party data and third-party research 

Data Strategy 

  • Assist in driving forth data strategy for the revenue side of the business, including advanced marketing tactics and targeting strategy 

Leadership 

  • Ensure that the team is being leveraged in the most effective ways possible 

  • Explore ways to build efficiencies that enable the team to spend an increasing amount of time on impactful, revenue-generating work 

  • Mentor a team of analytics professionals, focusing on furthering their growth and development  

Your Experience

  • Must have at least 7-8 years of experience

  • Must have at least 5 years of analytics and/or research experience 

  • Strong analysis background required 

  • Strong writing ability and experience building insights-driven narratives required

  • Experience working in digital necessary 

  • Experience with 3rd party research tools preferred (MRI, Nielsen, comScore) 

  • Experience working with analytics tools preferred (Google Analytics, Omniture) 

  • Experience building presentations that convey clear insights-driven narratives 

Your Education 

  • College degree required 

Bleacher Report is a division of Turner. Turner and its subsidiaries are Equal Opportunity Employers Minorities/Females/Protected Veterans/Disabled. Turner and its subsidiaries are E-Verify users.



Senior Product Analyst

Bleacher Report

Bleacher Report is the social voice of sports – creating and collaborating on the culture of sports for the next generation of fans. Its vision for making sports bigger than games has led to unmatched engagement on social media, where it consistently ranks as the No. 1 publisher. Bleacher Report also provides an industry-leading fan experience on mobile devices through Team Stream™, the top-rated smartphone and tablet app.

Find Bleacher Report on the web at www.bleacherreport.com and on Instagram @BleacherReport. Bleacher Report is a division of Turner Sports.

Bleache

Bleacher Report's analytics team is seeking an experienced analyst to focus on our award-winning app. This person will partner closely with our Product and Engineering teams, and play a key role in driving our app’s measurement, growth and innovation initiatives. 

Responsibilities

  • Partner with Product Managers and business stakeholders to define and measure KPIs for new and existing app features and initiatives. 

  • Devise, build and maintain reports and dashboards that monitor key app metrics for various teams and departments, and the business as a whole. 

  • Distill complex findings into clear, actionable recommendations for partners/stakeholders across product, engineering, design, content and business teams.

  • Build relationships, and manage communication and alignment across the various teams that rely on our app data to measure success and set strategy.

  • Advise on event definition across the app, and maintain the corresponding documentation/data dictionary. Ensure that definitions and documentation are robust, consistent, and up-to-date. 

  • Maintain the company’s business intelligence tools, with an eye on consistency and usability. 

  • Conduct exploratory analyses that deepen our understanding of feature performance and user behavior. 

Requirements

  • 3+ years of experience doing quantitative analysis

  • Demonstrated ability to tell stories with data using written, verbal and visual mediums. 

  • Strong grasp of analytical and statistical concepts (hypothesis testing, regression, etc.) 

  • Proficiency in SQL 

  • Working knowledge of Python or R 

  • Familiarity with data exploration and visualization tools (Google Analytics, Omniture, Tableau, Looker, Interana, Power BI, etc.) 

  • Experience designing and evaluating A/B or multivariate tests. 

  • Experience using data to inform the efforts of product and/or engineering teams preferred. 

  • Media and/or publishing industry experience a plus. 

  • Degree from a 4 year institution or equivalent experience.

  • This role will be based in San Francisco.

Bleacher Report is a division of Turner. Turner and its subsidiaries are Equal Opportunity Employers Minorities/Females/Protected Veterans/Disabled. Turner and its subsidiaries are E-Verify users.