Arizona Diamondbacks: The Chase Field Experience and Overview

Adam BernacchioAnalyst IIIJune 7, 2011

PHOENIX, AZ - JUNE 05:  Relief pitcher Joe Paterson #47 of the Arizona Diamondbacks pitches against Jerry Hairston #15 of the Washington Nationals during the eleventh inning of the Major League Baseball game at Chase Field on June 5, 2011 in Phoenix, Arizona.  The Nationals defeated the Diamondbacks 9-4 in eleven innings. (Photo by Christian Petersen/Getty Images)
Christian Petersen/Getty Images

Fresh off his trip to Arizona, my friend and resident Cardinal fan, Tom, reviews his experience at Chase Field, home of the suddenly scorching Arizona Diamondbacks.

Take it away, Tom…

My wife always wanted to visit the Grand Canyon and my daughter has a newfound interest in astronomy—me, I just want to watch the St. Louis Cardinals play in every major league ball park.

So, what better choice for a family vacation than Arizona?

We would get to visit the Grand Canyon for the misses, the Lowell Observatory and the Meteor Crater for the kid and Chase Field for yours truly. 



The Stadium is in the heart of downtown Phoenix, and there is a nice patio style bar right outside the main entrance.  Considering the poor turnout for the game, the bar outside the stadium was packed.

Walking into the stadium, the gentleman selling programs was polling Cardinal fans on whether former Cardinals 3B Scott Rolen was worthy of receiving induction into the Hall of Fame.

I don’t know a single baseball fan who doesn’t enjoy giving their opinion on potential Hall of Famers. For the record my response was, “No, not durable enough.”

The scenery was really nice, and since the weather was beautiful on the night of the game, they opened the dome. Both the exterior and interior were beautiful.

I know the swimming pool in right-center field is kind of a novelty, but I have to admit, it was kind of cool. My five-year-old made me promise that we would have swimming pool tickets the next time we go to a game in Phoenix. 



As an annoying vegetarian, I always check out the options available to me at every ballpark that I visit. As a result, my first stop was to guest relations, where I was informed by the very kind man inside that I would only find vegetarian options at the Subway sandwich stand. He also informed me that I was the second person of the night to inquire.

A little disappointed, I walked out of the guest relations office and noticed “veggie burger” listed on the first concession stand I came to, all of about 10 feet from guest relations. I continued to walk around the stadium where I found several stands had veggie burritos, veggie rolls and even edamame. Not to mention all of the traditional items like pizza, fries, nachos and pretzels.

Clearly, guest relations couldn’t recognize their ears from their elbows.

For the record, Subway does not have a veggie option on their limited menu. I decided to give the veggie burger a try.

I placed my order and was asked to step aside while they helped other customers. I stood on the side for 20 minutes while I was continually told it will just be another minute.

After 20 minutes, the National Anthem and two batters, I requested my money back. A “manager” had to be called to return my money and, once she arrived, told me I should be patient since it would only take a couple of additional minutes.  

She obviously wasn’t aware of the 20 minutes of patience I endured while waiting for them to heat up your frozen veggie patty.

I got my money back and took a vow, in protest, that I would not give them a nickel more of my money. That’s right…I went all nine innings without a drink or a bite to eat! Neither my wife nor my daughter showed any solidarity with me, so they wound up indirectly getting my money, but I stood my ground.


Overall Game Day Experience

Overall game day experience was an eight out of 10. The stadium is great, but the concession help is not so great.

If you would like to share your experience at a ballpark, please send them our way. We would love to hear from you.