Strikes from Ricky Lambert and Jason Puncheon hauled the visitors back after the Blues had gone into the interval ahead courtesy of Demba Ba and Eden Hazard.
On a bitterly cold evening in South West London, the hosts did little to warm the crowd in an insipid opening half hour before Ba's opportunistic effort lifted the monotony.
That goal seemed to spark Chelsea into life, and Frank Lampard could—and should—have doubled the lead on a couple of occasions before Hazard finally did on the stroke of the break.
Rafa Benitez's side laboured after the restart but looked largely comfortable until Lambert was summoned from the bench to pull one back.
Puncheon squared the games after 75 minutes following fine work from Luke Shaw. Chelsea pressed late on, but they showed neither the quality nor conviction to fashion any clear chances as they dropped yet more points on their own patch.
All around, it was another home game where the negatives far outweighed what few positives could be gleaned, so let us take a look at how each man fared individually and as part of a creaky collective.