I don’t know how many times I’ve been at work at the ballpark and I’ve told someone, “Call Shannon, she’ll know the answer,” or “Ask Shannon, she’ll help you.” Shannon Forde just makes going to the ballpark easy for people in my line of work. She does a very difficult job — 18 years in the Mets’ media relations department, from an intern out of St. John’s to now senior director — with long, crazy hours. But she always has a smile on her face and a friendliness you don’t always find in any job, anywhere. She’s always able to take care of something you couldn’t or didn’t do, whether you are a player or on television.
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